FAQ

Q. How do purchase my order on the site?


To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed to your payment for the product
  3. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  4. From here, you need to select your shipping methods and click “next” button.
  5. Next you'll need to choose your payment method then click “next” button.
  6. After these steps have been done, you will need to reconfirm your billing details and agree on the terms and condition.
  7. Click “Confirm Order” to complete the order.
  8. Please note that you will have to register and log in in order to use a valid promo code.



Q. What are the payment methods available?
www.laspigamy.com offers the Payment Methods as shown below :-


1. COMING SOON!

Online Payment
Via Ipay88 (Internet Banking)

 

3. QR PAY

Via Maybank QRPAY


3. Offline Bank Transfer
Bank : Maybank Berhad
Bank Account : 514123692309
Account Name : Laspiga Fine Foods

After you have made the payment, please send us the payment details:
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : laspigamy@gmail.com or whatsapp it to us at 0124237902

Note: Your purchased products will not be delivered until we have this confirmation.


Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.



Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and key in the email that you used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

 

Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM).

 

Q. How long before I receive my order?
Products will be delivered between 24 to 48 hours of a confirmed order (with proof of payment) unless communicated accordingly.

However, please note products that require pre-ordering will be delivered only on Saturday or Sunday provided order is made by Thursday, 12PM the same week.



Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to laspigamy@gmail.com for us to clear your doubts.